Frequently Asked Questions
How long is the order processing time?
We take additional care to ship your order as quick as possible. Your item will be dispatched within 5 working days. However on any unexpected situations, we will keep you intimated on the dispatch delay and will ensure your product reaches the earliest.
How do I make an exchange?
If we deliver a wrong product or a damaged product to you, you have the options of either exchange or ask for a refund. Simply drop us an e-mail at neokitesports@gmail.com
What kinds of payment methods do you accept?
We accept all MasterCard’s, Visa, American Express, all debit cards and Cash On Delivery option is also available.